Contact
Questions about ThoughtStream Lab, feedback on how it works for you, or a request about your own thoughts and data — all of it starts the same way: send an email.
Where to write
- support@thoughtstreamlab.com
Using the app, or anything that is not billing.
- billing@thoughtstreamlab.com
Plans, payments, renewals, refunds and gift codes.
- info@thoughtstreamlab.com
General questions about ThoughtStream Lab and the company behind it.
- privacy@thoughtstreamlab.com
Privacy questions, and requests about the data we hold.
If your question is about your own account, write from the email address on the account so we can find you. To have your account and its thoughts deleted, just ask.
Email usWhat to include
Tell us what you were trying to do and what happened instead. A screenshot helps if something looked wrong.
When to expect a reply
Usually within two working days. Requests about your data are handled first.